Remote server and network monitoring
Why do larger companies need their own IT department? Not because their computers are breaking all the time, but because computer systems and networks need to be properly maintained and monitored on an ongoing basis in order to prevent failure.
Preventative maintenance This is the key to keeping your computer systems and network up and running trouble free. Prevent issues before they ever occur with a monthly service agreement.
Monitoring includes:
• Antivirus reports and definition updates
• Backup systems (periodic restore tests)
• Windows and Microsoft updates
• Log files and event viewer
• Hard drive fragmentation
• Staff helpdesk services